Welcome to Cetopo

Get started quickly with our onboarding resources. Watch the full recorded onboarding, or explore each section at your own pace

Overview

Welcome to the Community

This page is your quick start guide to Cetopo. Here you’ll find helpful reminders, essential links, and easy ways to get in touch. Whether you’re just exploring or diving into your first project, this page is here to here to support you.

Cetopo Essentials

Start strong with our one-page quick guide and key tips.

Customer Support

Have a question, suggestion, or need help? We’re ready to hear from you. Our in-house architects are just a message away – whether it’s for support, feedback, or new ideas you’d like to see in Cetopo.

Getting Started

Creating an Account

To create an account in Cetopo, simply follow the email invitation sent by your Manager or Admin. After clicking the link and verifying your email, you’ll gain access based on the assigned user role.

Learn how to invite and manage users →

Plug in Installation

Install the Cetopo plugin for Revit or Archicad by visiting our Resource Center and navigating to the Plugins section. Choose the version for your software and follow the installation steps provided for Mac or Windows.

Download the plugin →

User Permissions

Cetopo offers three user roles – Manager, Admin, and Standard User – each with different levels of access to features like billing, project control, and user invitations. Assign the right role to keep your team organized.

Learn about user roles and permissions →

Accessing Map Views

After logging into Cetopo, you’ll land directly in the Map View. Use the left-hand menu to open a project or explore locations using zoom, pan, or search.

Explore the Map View →

Projects

Projects in Cetopo

In Cetopo, a project is a defined area on the map where you can access and download unlimited models and drawings. Projects remain active for 12 months and can be renewed anytime.

More about projects in Cetopo →

Creating Projects

To create a project, use the rectangle selection tool after searching for your site. Then click ‘Create or Select Project,’ name it, and confirm.

Step-by-step guide to creating projects →

Selecting Projects

Your active and expired projects appear in the left-hand menu when you log in. Just click a project name to open and start working on it.

How to manage and select your projects →

Expanding Projects

Need more area? Open your project, click the name at the top center of the map view, and choose ‘Expand Project’ to adjust boundaries and confirm any added cost.

Learn how to expand your project area →

Map View

Selection Tools

Quickly define, adjust, or refine your site area using rectangle, polygon, or property boundary tools – all accessible from the left-hand map menu or via keyboard shortcuts.

See how to use selection tools →

Templates

Use ready-made or fully customizable templates to export site data in formats tailored for CAD, BIM, laser cutting, and more – directly from the map view.

Learn how to create and customize templates →

Previews

Explore your site in 2D and 3D before downloading – analyze terrain, lighting, and share or save your selections with one click.

Preview your project site before downloading →

Interoperability - Revit

Importing

Quickly bring your data into Revit with a single click using the Cetopo plugin—no manual setup required.

How to import your model into Revit →

Project Set Up

Cetopo uses real-world geolocation data from your download to automatically set the site and project location in Revit -including internal origin and elevation – so your model is accurately placed and ready to go from the first click.

See how Cetopo sets up your Revit file →

2D Data

Access your imported 2D data in the ‘Level 0’ view, and review editable legends with data sources and metadata in the Project Browser.

View and work with 2D data in Revit →

3D Data

Access and edit your imported 3D data directly in Revit using fully native elements, with support for custom Revit families such as Enscape assets.

View and work with 3D data in Revit →

Resources

Resource Centre

Your first stop for help – our Resource Center is packed with guides, FAQs, and expert tips to answer your questions fast and help you get the most out of Cetopo.

Explore the Resource Centre →

Youtube Tutorials

Prefer to watch and learn? Our YouTube channel offers quick, step-by-step videos on tasks like terrain editing, tree setup, and software integrations with SketchUp and Revit.

Watch tutorials on YouTube →

Feedback and Feature Requests

Feedback & Feature Requests

Have ideas or thoughts? We want to hear them. Use the ‘Manage’ tab in Cetopo to quickly share feedback or suggest new features – big or small, everything’s welcome.

How to share feedback and requests →

Bug Reports

If something doesn’t seem right, let us know! Reporting bugs is simple and there’s no threshold – just head to the ‘Manage’ tab and click ‘Bug Reports’ in the menu.

Report an issue in Cetopo →

Support

Contact

Need a hand? Our support team is always here to help. Just head to our Contact page to get in touch – we respond quickly and are happy to assist with anything you need.

Reach out to Cetopo Support →